Previous incidents

May 2025
May 28, 2025
1 incident

eta and zeta are down

Downtime

Resolved May 28 at 04:21pm CEST

eta and zeta recovered.

1 previous update

May 27, 2025
1 incident

epsilon is down

Downtime

Resolved May 27 at 07:33pm CEST

epsilon recovered.

1 previous update

May 11, 2025
1 incident

omega (cpanel) is down

Downtime

Resolved May 11 at 06:56am CEST

omega (cpanel) recovered.

3 previous updates

May 09, 2025
1 incident

stockholm1-3-vm (25 GbE snapshot) is down

Downtime

Resolved May 09 at 01:36pm CEST

stockholm1-3-vm (25 GbE snapshot) recovered.

1 previous update

May 08, 2025
1 incident

ping stockholm1-24-vm (HA cluster), ping stockholm1-23-vm (HA cluster), and 4...

Downtime

Resolved May 08 at 07:57pm CEST

stockholm1-1-vm recovered.

10 previous updates

April 2025
Apr 19, 2025
1 incident

epsilon is down

Downtime

Resolved Apr 19 at 03:11pm CEST

epsilon recovered.

1 previous update

Apr 17, 2025
1 incident

srv10 and delta (cpanel) are down

Downtime

Resolved Apr 17 at 01:41pm CEST

srv10 recovered.

3 previous updates

Apr 16, 2025
1 incident

srv11 (Ryzen 9950x cPanel Stockholm - for high load websites) and delta (cpan...

Downtime

Resolved Apr 16 at 02:25pm CEST

srv11 (Ryzen 9950x cPanel Stockholm - for high load websites) recovered.

3 previous updates

Apr 14, 2025
1 incident

srv11 (Ryzen 9950x cPanel Stockholm - for high load websites), ping stockholm...

Downtime

Resolved Apr 14 at 08:53pm CEST

srv11 (Ryzen 9950x cPanel Stockholm - for high load websites) recovered.

20 previous updates

Apr 12, 2025
1 incident

stockholm1-12-vm (HA cluster) is down

Downtime

Resolved Apr 12 at 04:07pm CEST

stockholm1-12-vm (HA cluster) recovered.

1 previous update

March 2025
Mar 30, 2025
1 incident

epsilon is down

Downtime

Resolved Mar 30 at 11:21am CEST

epsilon recovered.

1 previous update

Mar 22, 2025
1 incident

delta (cpanel) is down

Downtime

Resolved Mar 22 at 07:28am CET

delta (cpanel) recovered.

1 previous update

Mar 16, 2025
1 incident

delta (cpanel) is down

Downtime

Resolved Mar 16 at 12:52pm CET

delta (cpanel) recovered.

1 previous update

Mar 15, 2025
1 incident

delta (cpanel) is down

Downtime

Resolved Mar 15 at 04:15pm CET

delta (cpanel) recovered.

1 previous update

Mar 11, 2025
1 incident

omega (cpanel) is down

Downtime

Resolved Mar 11 at 09:26am CET

omega (cpanel) recovered.

1 previous update

Mar 06, 2025
2 incidents

delta (cpanel) and stockholm1-1-vm are down

Downtime

Resolved Mar 07 at 11:34am CET

stockholm1-1-vm recovered.

3 previous updates

Reboot

Resolved Mar 06 at 09:43am CET

We are rebooting server #5 for quick update. It will be back in around 5 minutes

Mar 04, 2025
2 incidents

Downtime in storage cluster due to firmware bug

Downtime

Resolved Mar 11 at 11:05am CET

Hello everyone,
We want to publish an update as the developer has finally found the root cause of the issue.
Please find bug report here: https://tracker.ceph.com/issues/70390
The bug triggered when adding new OSD's and when there existed an Erasure Encoding pool. We also see other people in the past 1-2 weeks have experienced similar issues.

To summarize, the issue was caused by a bug in Ceph 19.2 (squid). It only effected the Erasure Encoding pool.

We are now 100% confident that this will...

3 previous updates

srv10.hostup.se is down

Downtime

Resolved Mar 04 at 02:38pm CET

srv10.hostup.se recovered.

1 previous update

Mar 01, 2025
1 incident

epsilon is down

Downtime

Resolved Mar 01 at 04:19pm CET

epsilon recovered.

1 previous update