HostUp

HostUp Status

All Systems Operational

Completed — Kista Datacenter Migration

February 21 – March 8, 2026

We are live-migrating all VMs from our Kista datacenter (DC1) to Älvsjö (DC2) as Kista is being decommissioned. Both datacenters share a dedicated 100G L2 link, so no service interruption or degradation is expected.

Please keep an eye on your dashboard at cloud.hostup.se for any maintenance reboot notifications.

Update March 5–6

13 out of 15 servers have been migrated without any issues.

11:00 — VMs on the Ryzen 9950X (node33) and EPYC Genoa 9654 (node23) will be shut down and booted on other hardware. This is equivalent to a regular restart via the control panel, but required to complete the migration for these two remaining nodes.

14:00 — All 15 servers successfully migrated. The Ryzen 9950X and EPYC Genoa nodes will go into brief hardware maintenance to ensure optimal redundancy before migrating VMs back later this evening — one DIMM on the Genoa server was flagging an issue and will be replaced. Otherwise all done; only the network cutover remains tonight.

March 6, 23:00 — Network cutover scheduled. There may be a brief 1–2 minute outage while IP prefixes are re-announced via the Älvsjö upstream.

23:10 — IPv4 cutover complete. 13 seconds of downtime. Currently investigating an issue with IPv6 connectivity.

23:13 — IPv6 connectivity restored. Migration complete — Kista datacenter is now offline. All services are running from Älvsjö.

23:00 — Final network cutover: we will begin announcing our IP prefixes via our upstream in Älvsjö instead of Kista. No downtime is expected, but there may be up to ~1 minute of brief jitter during the BGP reconvergence. This is coordinated with our upstream provider — thanks to Daniel at Obenet for helping ensure a smooth transition.

With this, the Kista datacenter migration is complete. We have successfully moved the entire datacenter — essentially live — to Älvsjö. Thank you for your patience.

Update March 3

10 out of 15 servers have been moved successfully — zero downtime, zero reboots so far.

Reboot required for Ryzen 9950X and EPYC Genoa 9654 plans: these 2 servers cannot be live-migrated because we don't have matching CPU hardware in Älvsjö for the host-cpu passthrough flag. VMs on these nodes need a single restart (stop + boot — just like any restart via the control panel). No other action is needed.

  • EPYC Genoa 9654: once set to the "AMD EPYC Milan" CPU type, VMs can be live-migrated back without issues.
  • Ryzen 9950X: a second restart will be needed the same day to migrate the VM back to its node, because the base-frequency difference is too large and would cause a TSC clock drift issue.

Automated health checks running every 30 seconds. Web hosting monitors use test WordPress sites — brief unavailability (1-2 min) may occur during auto-updates.

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Try our AI troubleshooting agent — it can check your website, verify DNS records, test if ports are open (SSH, RDP), and help determine if the issue is on your end or ours.

Post-Mortems

Website & Portal

agent

Operational

API

Operational

cloud.hostup.se

Customer portal

Operational

hostup.se

Operational

webmail

Operational

Web Hosting - cPanel

delta

Test site

Operational

lambda

Test site

Operational

mu

Test site

Operational

omega

Test site

Operational

pi

Test site

Operational

srv11

High-frequency cPanel

Operational

Web Hosting - ApisCP (Legacy)

epsilon

Test site

Maintenance

eta

Test site

Operational

orion

Test site

Operational

theta

Test site

Operational

zeta

Test site

Operational

VPS - RL1

Stockholm Älvsjö datacenter

High Frequency Ryzen 9950x

High-performance compute

Operational

IPv4 Gateway

IPv4 routing

Operational

IPv6 Gateway

IPv6 routing

Operational

Node 0

Legacy node

Operational

Node 12

HA cluster node

Operational

Node 13

HA cluster node

Operational

Node 16

HA cluster node

Operational

Node 2

Hypervisor

Operational

Node 23

HA cluster node

Operational

Node 24

HA cluster node

Operational

Node 25

HA cluster node

Operational

Node 26

HA cluster node

Operational

Node 3

Snapshot storage

Operational

Node 4

HA cluster node

Operational

Node 5

HA cluster node

Operational

Node 6

HA cluster node

Operational

Node 7

HA cluster node

Operational

Node 8

HA cluster node

Operational

Node 9

HA cluster node

Operational

VPS - RL2

Stockholm Älvsjö datacenter

IPv4 Gateway

IPv4 routing

Operational

IPv6 Gateway

IPv6 routing

Operational

Node 1

Hypervisor

Operational

Node 2

Hypervisor

Operational

Node 3

Hypervisor

Operational

Node 4

Hypervisor

Operational

Node 5

Hypervisor

Operational

Node 6

Hypervisor

Operational

Node 7

Hypervisor

Operational

Node 8

Hypervisor

Operational

DNS

Cloudflare whitelabel anycast nameservers

primary.ns.hostup.se

Cloudflare anycast

Operational

secondary.ns.hostup.se

Cloudflare anycast

Operational

Past Incidents

March 2026

ResolvedDuration: 0 min

Node 3 (RL2)

No packets returned by host

4 Mar 2026, 10:08

February 2026

ResolvedDuration: 0 min

eta

Status 521

22 Feb 2026, 03:56
ResolvedDuration: 0 min

mu

Timeout (no headers received)

16 Feb 2026, 18:37
ResolvedDuration: 0 min

lambda

Status 502

16 Feb 2026, 06:18
ResolvedDuration: 1 min

mu

Couldn't connect to server

16 Feb 2026, 05:40
ResolvedDuration: 1 min

Node 1 (RL2)

No packets returned by host

9 Feb 2026, 12:10

January 2026

ResolvedDuration: 5 min

Node 3 (RL2)

No packets returned by host

31 Jan 2026, 17:34
ResolvedDuration: 0 min

Node 4 (RL2)

No packets returned by host

31 Jan 2026, 16:07
ResolvedDuration: 0 min

Node 6 (RL2)

No packets returned by host

31 Jan 2026, 16:02