All Systems Operational
Completed — Kista Datacenter Migration
February 21 – March 8, 2026
We are live-migrating all VMs from our Kista datacenter (DC1) to Älvsjö (DC2) as Kista is being decommissioned. Both datacenters share a dedicated 100G L2 link, so no service interruption or degradation is expected.
Please keep an eye on your dashboard at cloud.hostup.se for any maintenance reboot notifications.
Update March 5–6
13 out of 15 servers have been migrated without any issues.
11:00 — VMs on the Ryzen 9950X (node33) and EPYC Genoa 9654 (node23) will be shut down and booted on other hardware. This is equivalent to a regular restart via the control panel, but required to complete the migration for these two remaining nodes.
14:00 — All 15 servers successfully migrated. The Ryzen 9950X and EPYC Genoa nodes will go into brief hardware maintenance to ensure optimal redundancy before migrating VMs back later this evening — one DIMM on the Genoa server was flagging an issue and will be replaced. Otherwise all done; only the network cutover remains tonight.
March 6, 23:00 — Network cutover scheduled. There may be a brief 1–2 minute outage while IP prefixes are re-announced via the Älvsjö upstream.
23:10 — IPv4 cutover complete. 13 seconds of downtime. Currently investigating an issue with IPv6 connectivity.
23:13 — IPv6 connectivity restored. Migration complete — Kista datacenter is now offline. All services are running from Älvsjö.
23:00 — Final network cutover: we will begin announcing our IP prefixes via our upstream in Älvsjö instead of Kista. No downtime is expected, but there may be up to ~1 minute of brief jitter during the BGP reconvergence. This is coordinated with our upstream provider — thanks to Daniel at Obenet for helping ensure a smooth transition.
With this, the Kista datacenter migration is complete. We have successfully moved the entire datacenter — essentially live — to Älvsjö. Thank you for your patience.
Update March 3
10 out of 15 servers have been moved successfully — zero downtime, zero reboots so far.
Reboot required for Ryzen 9950X and EPYC Genoa 9654 plans: these 2 servers cannot be live-migrated because we don't have matching CPU hardware in Älvsjö for the host-cpu passthrough flag. VMs on these nodes need a single restart (stop + boot — just like any restart via the control panel). No other action is needed.
- EPYC Genoa 9654: once set to the "AMD EPYC Milan" CPU type, VMs can be live-migrated back without issues.
- Ryzen 9950X: a second restart will be needed the same day to migrate the VM back to its node, because the base-frequency difference is too large and would cause a TSC clock drift issue.
Automated health checks running every 30 seconds. Web hosting monitors use test WordPress sites — brief unavailability (1-2 min) may occur during auto-updates.
Issue not listed here?
Try our AI troubleshooting agent — it can check your website, verify DNS records, test if ports are open (SSH, RDP), and help determine if the issue is on your end or ours.
Post-Mortems
Website & Portal
agent
API
cloud.hostup.se
Customer portal
hostup.se
webmail
Web Hosting - cPanel
delta
Test site
lambda
Test site
mu
Test site
omega
Test site
pi
Test site
srv11
High-frequency cPanel
Web Hosting - ApisCP (Legacy)
epsilon
Test site
eta
Test site
orion
Test site
theta
Test site
zeta
Test site
VPS - RL1
Stockholm Älvsjö datacenter
High Frequency Ryzen 9950x
High-performance compute
IPv4 Gateway
IPv4 routing
IPv6 Gateway
IPv6 routing
Node 0
Legacy node
Node 12
HA cluster node
Node 13
HA cluster node
Node 16
HA cluster node
Node 2
Hypervisor
Node 23
HA cluster node
Node 24
HA cluster node
Node 25
HA cluster node
Node 26
HA cluster node
Node 3
Snapshot storage
Node 4
HA cluster node
Node 5
HA cluster node
Node 6
HA cluster node
Node 7
HA cluster node
Node 8
HA cluster node
Node 9
HA cluster node
VPS - RL2
Stockholm Älvsjö datacenter
IPv4 Gateway
IPv4 routing
IPv6 Gateway
IPv6 routing
Node 1
Hypervisor
Node 2
Hypervisor
Node 3
Hypervisor
Node 4
Hypervisor
Node 5
Hypervisor
Node 6
Hypervisor
Node 7
Hypervisor
Node 8
Hypervisor
DNS
Cloudflare whitelabel anycast nameservers
primary.ns.hostup.se
Cloudflare anycast
secondary.ns.hostup.se
Cloudflare anycast
Past Incidents
March 2026
Node 3 (RL2)
No packets returned by host
February 2026
eta
Status 521
mu
Timeout (no headers received)
lambda
Status 502
mu
Couldn't connect to server
Node 1 (RL2)
No packets returned by host
January 2026
Node 3 (RL2)
No packets returned by host
Node 4 (RL2)
No packets returned by host
Node 6 (RL2)
No packets returned by host