HostUp

HostUp Status

All Systems Operational

99.996% uptime over 90 days

Active Incidents

No active incidents — all systems are operating normally.

Past Incidents

ResolvedAugust 22, 2026 — 16:48–17:35 CEST

Upstream transit provider incident — brief periods of increased latency

On August 22, 2026 one of our upstream transit providers had a fault inside their own network, from 16:48 to 17:35 CEST with a brief recurrence at 18:18–18:21. Our own routing monitoring continuously measures every transit provider and steered traffic away from the degraded path, so most services stayed reachable throughout.

Impact: some connections saw short periods of increased latency and packet loss while traffic moved onto our other transit providers. Impact varied by the path traffic took — traffic to some destinations was unaffected, while other traffic saw intermittently slower response times for up to a few minutes at a time. Everything was back to normal by 17:35, with a brief recurrence at 18:18–18:21.

Cause: the fault was inside the upstream provider's own network, not ours. Our own equipment, internal network and routing sessions stayed healthy throughout, which we have confirmed against our measurement data. We have raised the event with the provider.

Going forward: we do not rely on basic BGP failover — we measure every transit provider ourselves on an ongoing basis and move traffic when a path degrades, which is what happened here. Over the weekend we are tuning that mechanism so the re-routing happens even faster in this kind of fault.

ResolvedAugust 7, 2026

VPS fleet security update

Maintenance is complete. We applied a kernel security update to the underlying VPS hosts. Affected VPS instances on our AMD-based hosts received an updated CPU configuration on our side and were each restarted once — roughly a minute of downtime per instance (a clean shutdown and start). This also standardizes the CPU model across our AMD fleet, which improves live-migration flexibility for future maintenance.
All affected instances are back in service. If anything on your instance isn't behaving as expected, open a ticket and we'll help.

August 2026

ResolvedDuration: 0 min

lambda

Status 522

22 Aug 2026, 16:53
ResolvedDuration: 1h 5m

Node 10 (Remote Ryzen)

No packets returned by host

22 Aug 2026, 01:00

Scheduled Maintenance

May 9–10, 2026Completed

Cluster 1 — Migration to explicit VLAN tagging

All affected VPS instances on Cluster 1 have been migrated from native/untagged VLAN to explicit VLAN tagging, bringing the design in line with the newer cluster. Each VPS saw a brief 5–10 second network interruption during its individual migration. The intermittent ARP/MAC-related connectivity issues seen on very low-traffic VPS instances should now be resolved.

Completed

VPS - RL1 — Migration from krbd to QEMU librbd

All VMs were live-migrated with no downtime. All nodes now run librbd.

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OperationalDegradedPartial OutageMajor OutageMaintenance

Latest Post-Mortem

26 March 2026I/O Degradation26m

VPS - RL1 Node 2 — I/O Storm Caused by krbd Sparse-Read Bug (CVE-2026-23136)

A brief network disruption triggered a known kernel bug in the Ceph storage client (krbd), causing an unrecoverable I/O retry loop that stalled all ~65 VMs on this node. No data was lost.

Timeline
00:36

First occurrence overnight. We recovered the node but didn't identify the root cause

17:40

It happened again. Server load hit 680+, kernel logs flooded with CRC checksum errors across all OSD connections simultaneously. Storage I/O completely stalled

17:45

Throttled the link to 2 Gbit with tc to break the retry loop. CRC errors stopped immediately

17:50

Identified the bond hash was set to layer2 instead of layer3+4, funneling all inbound traffic through one 10G NIC

17:55

Started migrating VMs to other nodes

18:06

All VMs restored. VMs that went read-only were rebooted to clear filesystem state

Impact

About 65 VMs on Node 2 had disk I/O stall completely. Some guest filesystems went read-only as a protective measure. All VMs were restored with no data loss.

Root Cause

The incident had two contributing factors:

Network bonding imbalance: This node's bond was configured with layer2 hashing, which selects the outgoing NIC based on MAC address. With only two endpoints (server and switch), inbound traffic landed almost entirely on one 10G NIC. During a Ceph deep scrub, the increased read traffic was enough to cause packet drops and CRC failures on the saturated link.

Kernel bug (CVE-2026-23136): When the CRC errors caused libceph to drop and reconnect OSD connections, a bug in the kernel's sparse-read state machine prevented recovery. On reconnect, the client misinterpreted new OSD replies as continuations of previous failed operations, causing every retry to fail immediately and trigger another reconnect. This created a self-sustaining loop that could not resolve on its own.

Because krbd handles all VM storage through a single kernel process, this loop affected every VM on the node simultaneously. With librbd (QEMU's userspace Ceph client), each VM maintains independent connections — the same bug does not exist in the userspace client, and even a connection failure would only affect the individual VM.

Resolution
  1. Throttled the link to 2 Gbit to break the retry loop
  2. Fixed the bond hash policy from layer2 to layer3+4
  3. Migrated VMs to other nodes and rebooted those in read-only state
  4. Rebooted the node to clear stale kernel Ceph state
Preventive Measures
  • All nodes confirmed on layer3+4 bond hashing — this was the only node still on layer2
  • Migrated all nodes from krbd to librbd (QEMU) on March 28. With librbd, connection faults are isolated per VM and the kernel sparse-read bug is not in the code path. Done via live migration with no downtime

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