HostUp

HostUp Status

All Systems Operational

Scheduled Maintenance — Kista Datacenter Migration

February 21 – March 8, 2026

We are live-migrating all VMs from our Kista datacenter (DC1) to Älvsjö (DC2) as Kista is being decommissioned. Both datacenters share a dedicated 100G L2 link, so no service interruption or degradation is expected.

Please keep an eye on your dashboard at cloud.hostup.se for any maintenance reboot notifications.

Update March 5 — Final

13 out of 15 servers have been migrated without any issues.

11:00 — VMs on the Ryzen 9950X (node33) and EPYC Genoa 9654 (node23) will be shut down and booted on other hardware. This is equivalent to a regular restart via the control panel, but required to complete the migration for these two remaining nodes.

14:00 — All 15 servers successfully migrated. The Ryzen 9950X and EPYC Genoa nodes will go into brief hardware maintenance to ensure optimal redundancy before migrating VMs back later this evening — one DIMM on the Genoa server was flagging an issue and will be replaced. Otherwise all done; only the network cutover remains tonight.

23:00 — Final network cutover: we will begin announcing our IP prefixes via our upstream in Älvsjö instead of Kista. No downtime is expected, but there may be up to ~1 minute of brief jitter during the BGP reconvergence. This is coordinated with our upstream provider — thanks to Daniel at Obenet for helping ensure a smooth transition.

With this, the Kista datacenter migration is complete. We have successfully moved the entire datacenter — essentially live — to Älvsjö. Thank you for your patience.

Update March 3

10 out of 15 servers have been moved successfully — zero downtime, zero reboots so far.

Reboot required for Ryzen 9950X and EPYC Genoa 9654 plans: these 2 servers cannot be live-migrated because we don't have matching CPU hardware in Älvsjö for the host-cpu passthrough flag. VMs on these nodes need a single restart (stop + boot — just like any restart via the control panel). No other action is needed.

  • EPYC Genoa 9654: once set to the "AMD EPYC Milan" CPU type, VMs can be live-migrated back without issues.
  • Ryzen 9950X: a second restart will be needed the same day to migrate the VM back to its node, because the base-frequency difference is too large and would cause a TSC clock drift issue.

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Post-Mortems

Active Incidents

investigating2026-03-05 10:49:01

High Frequency Ryzen 9950x

No packets returned by host

Website & Portal

agent

Operational

API

Operational

cloud.hostup.se

Customer portal

Operational

hostup.se

Operational

webmail

Operational

Web Hosting - cPanel

delta

Test site

Operational

lambda

Test site

Operational

mu

Test site

Operational

omega

Test site

Operational

pi

Test site

Operational

srv11

High-frequency cPanel

Operational

Web Hosting - ApisCP (Legacy)

epsilon

Test site

Maintenance

eta

Test site

Operational

orion

Test site

Operational

theta

Test site

Operational

zeta

Test site

Operational

VPS - Kista (DC1)

Stockholm Kista datacenter

High Frequency Ryzen 9950x

High-performance compute

Maintenance

IPv4 Gateway

IPv4 routing

Operational

IPv6 Gateway

IPv6 routing

Operational

Node 0

Legacy node

Operational

Node 12

HA cluster node

Operational

Node 13

HA cluster node

Operational

Node 16

HA cluster node

Operational

Node 2

Hypervisor

Operational

Node 23

HA cluster node

Maintenance

Node 24

HA cluster node

Operational

Node 25

HA cluster node

Operational

Node 26

HA cluster node

Operational

Node 3

Snapshot storage

Operational

Node 4

HA cluster node

Operational

Node 5

HA cluster node

Maintenance

Node 6

HA cluster node

Operational

Node 7

HA cluster node

Operational

Node 8

HA cluster node

Operational

Node 9

HA cluster node

Operational

VPS - Älvsjö (DC2)

Stockholm Älvsjö datacenter

IPv4 Gateway

IPv4 routing

Operational

IPv6 Gateway

IPv6 routing

Operational

Node 1

Hypervisor

Operational

Node 2

Hypervisor

Operational

Node 3

Hypervisor

Operational

Node 4

Hypervisor

Operational

Node 5

Hypervisor

Operational

Node 6

Hypervisor

Operational

Node 7

Hypervisor

Operational

Node 8

Hypervisor

Operational

DNS

Cloudflare whitelabel anycast nameservers

primary.ns.hostup.se

Cloudflare anycast

Operational

secondary.ns.hostup.se

Cloudflare anycast

Operational

Past Incidents

March 2026

ResolvedDuration: 0 min

Node 3 (Älvsjö)

No packets returned by host

4 Mar 2026, 10:08

February 2026

ResolvedDuration: 0 min

eta

Status 521

22 Feb 2026, 03:56
ResolvedDuration: 0 min

mu

Timeout (no headers received)

16 Feb 2026, 18:37
ResolvedDuration: 0 min

lambda

Status 502

16 Feb 2026, 06:18
ResolvedDuration: 1 min

mu

Couldn't connect to server

16 Feb 2026, 05:40
ResolvedDuration: 1 min

Node 1 (Älvsjö)

No packets returned by host

9 Feb 2026, 12:10

January 2026

ResolvedDuration: 5 min

Node 3 (Älvsjö)

No packets returned by host

31 Jan 2026, 17:34
ResolvedDuration: 0 min

Node 4 (Älvsjö)

No packets returned by host

31 Jan 2026, 16:07