Previous incidents

January 2025
Jan 29, 2025
1 incident

zeta is down

Downtime

Resolved Jan 29 at 11:40pm CET

zeta recovered.

1 previous update

Jan 23, 2025
1 incident

Webbhotell reverse proxy and orion are down

Downtime

Resolved Jan 23 at 08:28pm CET

Webbhotell reverse proxy recovered.

3 previous updates

Jan 18, 2025
1 incident

orion is down

Downtime

Resolved Jan 18 at 09:12am CET

orion recovered.

1 previous update

Jan 17, 2025
1 incident

delta (cpanel) is down

Downtime

Resolved Jan 17 at 03:10am CET

delta (cpanel) recovered.

3 previous updates

Jan 14, 2025
1 incident

epsilon is down

Downtime

Resolved Jan 14 at 10:09am CET

epsilon recovered.

1 previous update

December 2024
Dec 27, 2024
1 incident

Some services are down

Resolved Dec 27 at 05:54pm CET

stockholm1-16-vm (HA cluster - backup spare capacity non production) went down.

Dec 24, 2024
1 incident

DNS Namnserver 1 is down

Downtime

Resolved Dec 24 at 07:54pm CET

DNS Namnserver 1 recovered.

1 previous update

Dec 20, 2024
1 incident

DNS Namnserver 1 is down

Downtime

Resolved Dec 20 at 11:49am CET

DNS Namnserver 1 recovered.

3 previous updates

November 2024
Nov 25, 2024
1 incident

zeta is down

Downtime

Resolved Nov 25 at 04:45am CET

zeta recovered.

1 previous update

Nov 22, 2024
2 incidents

Unexpected server reboot

Resolved Nov 22 at 09:35pm CET

Incident overview
Affected server: Stockholm1-10vm
Time of incident: 21:20
Duration: Approx. 15 minutes
Impact: Around 20% of VMs in the subnets 95.141.241.0/24 and 91.226.221.0/24 experienced extended downtime due to network connectivity issues.

What happened

At 21:20, the Stockholm1-10vm server unexpectedly rebooted due to a hardware issue. The affected VMs were automatically redistributed across the remaining servers and began booting within approximately two minutes.

However, around 20...

xi (cpanel) and DNS Namnserver 2 are down

Downtime

Resolved Nov 22 at 09:29pm CET

DNS Namnserver 2 recovered.

3 previous updates

Nov 12, 2024
1 incident

stockholm1-8-vm (HA cluster), stockholm1-7-vm (HA cluster), and 1 other servi...

Downtime

Resolved Nov 12 at 04:36am CET

stockholm1-8-vm (HA cluster), stockholm1-7-vm (HA cluster), and stockholm1-4-vm (HA cluster) recovered.

1 previous update

Nov 10, 2024
1 incident

Webbhotell reverse proxy, DNS Namnserver 1, and 2 other services are down

Downtime

Resolved Nov 10 at 08:49am CET

DNS Namnserver 3 recovered.

5 previous updates